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Our communication got off to a bad start, but we ultimately recovered. I appreciated the level of professionalism your customer service staff strive to achieve. My largest DISAPPOINTMENT is in the quality of the shingle trimming. Every edge that has "cut" shingles exposed looks more like a mouse chewed of the shingles than the nice, straight line I had previously. Just can't see past it at this point--it's not a very professional "signature" for your firm.
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